Privacy policy
Last updated 22 September 2026
This policy explains what personal data Mythos Fresco ("Fresco, Group of Farmers", "we") collects when you use frescog.in or order from us, why we collect it and the choices you have. We follow the Digital Personal Data Protection Act, 2023.
What we collect
When you order: your name, mobile number, delivery area and address, delivery slot and any note you add. When you send a franchise enquiry: your name, mobile number, email (if given), city and the details you enter in the form.
We do not ask for card or bank details on this website. Payments are made by UPI or cash on delivery.
How the website handles your details
Your bag, delivery area, saved name and address, and your light or dark mode choice are kept only in your own browser's storage on your device. They are not sent to us until you choose to send an order.
When you tap Send order on WhatsApp or Send enquiry on WhatsApp, the website opens WhatsApp with a message you can read and edit. Nothing is sent until you press send in WhatsApp.
The website does not use advertising or tracking cookies. It loads typefaces from Google Fonts, which receives your device's IP address to deliver them.
Why we use it
To confirm, pack and deliver your order, contact you about weight, price or delivery, handle refunds and complaints, reply to franchise enquiries and keep records required by law, such as tax records.
We will only send you offers on WhatsApp or SMS if you ask for them, and you can stop them at any time by replying STOP.
Who we share it with
Our delivery staff see your name, number and address to deliver your order. WhatsApp (Meta Platforms) carries the messages you send us under its own privacy policy.
We do not sell or rent your personal data. We share it with authorities only when the law requires us to.
How long we keep it
Order details are kept for as long as needed for delivery, refunds and our tax and accounting records, usually up to 8 years. Franchise enquiries are kept for up to 2 years unless we start working together.
Your rights
You can ask us to show, correct or delete your personal data, or withdraw consent for messages, by writing to orders@frescog.in or messaging us on WhatsApp. You can also clear the details saved on your device at any time by clearing this website's data in your browser.
If you are unhappy with how we handled your data, contact our Grievance Officer (Grievance Officer name, orders@frescog.in, +91 98498 89553). We reply within 7 days. You may also approach the Data Protection Board of India.
Children
Our services are meant for adults. We do not knowingly collect data from children under 18.
Changes
If we change this policy we will update the date at the top of this page.